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How will I know if order is placed successfully?

Once your order has been successfully registered, you will receive an email confirmation. This confirmation will include details about how your order will be delivered to you.

What are the shipping charges?

All orders, regardless of their size or contents, have a flat shipping fee of $10. This means that no matter how many items you order or where you are located, the cost for shipping will remain the same, which is $10. This fee covers the expense of packaging, handling, and delivering your order to your specified address in the USA.

How will my order be delivered to me?

Your order will be delivered to you via FedEx, and it should arrive directly to your home within 7 days. You can track the delivery of your order through FedEx once it's on its way. The tracking information will be sent on your email.

How can I track my order?

You can track the delivery of your order through FedEx once it's on its way. The tracking information will be sent on your email, once your order has been delivered.

What is the estimated delivery time?

We understand the importance of receiving your order promptly. we strive to have your package delivered to you at the latest 7 days of your order placement, because we ship directly from our warehouse in Europe.

Can I cancel or modify my order?

You can cancel or modify your order by writing to the manager in the chat on the website, specifying the reason. The manager will assist you in canceling your order.

Can I return some items or the whole order?

You can find information about returning the product by following the link: https://tufishopusa.com/pages/shipping-returns

What if I receive a damaged or incorrect item?

If you received a damaged or incorrect item, please contact the store manager directly through the chat on the website, and the manager will help you to resolve the issue as soon as possible.

What should I do if an item is out of stock?